Support: Using tiko power

Your comfort

Why tiko will not impact your comfort

  • If tiko uses my fixed line internet connection, can it affect my other internet activities?

    No. Since the volume of encrypted data the M-Box will send and receive is very low, this won't affect your usual internet comfort at all.

  • Will my comfort be impacted?

    No, your comfort will not be influenced. The adjustment of the heating cycle is only taking place for a limited time.

If you need help, we would be glad to assist you

Send us an email at or call us at +41 848 301 302 from 08:00 to 18:00 Monday to Friday

If you have any general questions, you can contact us via email at We'll answer as quickly as possible.